FAQs

Wear & application

How long do ROEV press-ons last?

Anywhere from a night out to up to two weeks — it depends on how they're applied and worn. Follow our application guide (clean, oil-free nails and firm pressure are the secret) and you'll get the most from every set.

Are they reusable?

Yes. Remove them gently, clean off any tab residue, store them in their box, and re-wear with fresh adhesive tabs — your kit includes spares.

Do you use glue?

Not yet — by choice. Every ROEV kit comes with adhesive tabs: gentle on natural nails, mess-free, and what makes your set easily reusable. Most glues on the market damage the natural nail and turn press-ons into single-wear. We're on the hunt for one that does neither — the moment we find it, you'll see it here.

Will they damage my natural nails?

Not when removed properly. Soak in warm water and ease them off gently — never pick or force. The golden rule: if it's resisting, soak longer.

Can I shower, swim or wash up with them on?

Yes — avoid water for the first 1–2 hours after applying, and avoid long, hot soaks (baths, hot tubs) while wearing them: heat and prolonged water are what lift nails early. Quick showers and everyday hand-washing are fine.

Sizing

How do I find my size?

Measure the widest part of each nail in millimetres and match to our sizing guide. Choose the size that fits most of your fingers — and between sizes, choose the larger.

I've received my kit and the size looks wrong — what now?

Hold the nails against your own before applying anything. If the fit isn't right, email hello@roev.co.uk within 14 days — unworn sets can be exchanged for your correct size, and we'll send the replacement free.

Your kit

What's in the box?

Your full nail set in your size, adhesive tab sheets in two sizes, four prep pads, two cuticle sticks and a nail file — everything needed to apply, wear and re-wear.

Delivery & returns

How fast is delivery?

Standard (Royal Mail Tracked 48) is £2.95 and usually arrives 2–3 working days after dispatch; Express (Tracked 24) is £4.50 for next working day. Standard delivery is free on orders over £30. Everything ships tracked.

Can I return my order?

Yes — within 14 days, if the kit is unopened with its hygiene seal intact. Request it straight from your account (log in → your order → Request return). Full details in our returns policy.

Do you ship outside the UK?

Not yet — we're starting at home. If you'd love ROEV where you are, tell us: it genuinely shapes where we go next.

Care

How should I store my sets between wears?

Clean, dry, and back in their ROEV box — away from heat and direct sunlight.

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